Welcome to Durham Diagnostics Online Store

UK Sales & Shipping Only 

We Accept all major credit and debit cards other payment methods are available  

Buy and Reserve & pay over the phone with the Bill Me checkout option
You can purchase from us with confidence with HSBC secure credit card and debit card payment solutions fully encrypted using the most sophisticated e-payment software provide by HSBC Merchant Services.
We can happily accept credit or debit card payments over the phone. If you wish to pay using this method please call our payment hotline on 0843 5323913 where our staff will happily take your order.
Please note the payment service is available Monday-Friday from 8:30am to 5:00pm GMT only.
We happily take Cheque and Postal Orders for those who do not or cannot use there card online. 
We happily accept bank transfers. 
*Calls to 0843 numbers cost up to 5p per minute from BT landline, other networks and mobile cost may vary.
Credit card payments are subject to a handling fee.


Our Payment Methods (SSL) 256 bit

Security remains the primary concern of on-line consumers.

Here at Durham Diagnostics we want you to feel secure and safe using our online shop. We know it is un nerving using your credit card online because of lack of security.
Durham Diagnostics uses a Secure Socket Layer (SSL) 256 bit encryption to protect your transaction details. 256 bit encryption is the highest commercially available level of
security data encryption. SSL works by encrypting / scrambling data from our website to your computer. The data is encrypt on our server and can only be decrypted/unscrambled by the person with the correct decrypt/unscramble key. You can verify our site's use of SSL in two places, by the users of "s" in https in the address bar of the site and by the padlock in your status bar at the bottom of our web browser.
Shopping online through our secure website is one of the safest ways to shop.You may submit sensitive data (e.g. , credit card numbers ) to this site with The
assurance that this site legitimately runs under the auspices of Durham diagnostics.All information sent to this site is encrypted, protecting against disclosure to third
parties. This means your personal information is encrypted and is readable only by our order-processong department.
For security reasons, we will only ship to your credit card billing address. If you would like us to ship to a different address you will need to call us to confirm.
All orders placed through Durham diagnostics are subject to our verification process for order accuracy and payment validation authorization.
For security reasons, we may contact you via email or telephone to request additional information.
In order to protect against fraudulent activity, Durham Diagnostics must verify The bill-to and ship address. Please be certain to provide your exact billing address and
phone number (the address and phone number your credit card's issuing bank has on file) Incorrect information wil cause a delay in the processing time.
If your shipping address is different than your billing address (where you recieve your credit card statement ), please call your credit card's issuing bank to make them aware
of the shipping address. Informing your credit card's issuing bank about your shipping address will not change any existing billing information; it will merely br temporarily
listed in the bank's memo field for purchase verification only. Please understand that calling your credit card's issuing bank about an address notification may not only be
necessary, but it will also speed up the verification process.
If your selected payment method is PayPal, we will ship your order to a PayPal confirmed address only. A PayPal confirmed address is an address that has been reviewed by PalPal
and found to be safe based on information related to the address. For example, a credit card billing address is confirmed because PayPal can check that the address is the same
address on file at the credit card company.
Durham Diagnostics will only ship to the address included with the order payment. please make sure your PayPal and/or credit card information has your correct shiping address.
We are not responsible for shipping to incorrect address that you provide us with and you may not receive your order. If your order is returned to us, we will send it out again
if you provide us with the correct shipping address and you pay for the 2nd shipping attempt. Your order may be lost forever if you do not provide the correct shipping
information so please order carefully.
Fast Delivery. We aim to have your orders despatched within 24 hours.
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