Repair your Launch X431

From 24 hours standard turnover and same day shipping.

Here at Durham Diagnostics we can test any Launch X431 product to guarantee faulty parts, with processes of general hardware and software inspections to find the cure.
We can service or repair your Launch X431 at a fraction of the cost of a new unit.
All repairs are carried out in ESD safe environment and we use the lastest repair solutions and equipment to repair your tool.

Highly Launch trained to the level of hardware & software development

Various faults are dealt with ranging from software restore, mainboard installation, screen replacement, smartbox testing......

"If its broke, we can fix it!!"

All Launch X431 units received by us for repair have a Free service and health check to advise the best answer, When we receive your unit we will diagnose your problem and get in touch to explain the fault and give you an accurate quote for the repair & possibly what has caused the problem, at this stage if you wish not to go ahead with the repair there is no charge for any labour taken.
If you wish us to carry out your repair we operate a NO FIX policy & only postage and packaging to pay.

If for some reason the unit does not respond to a repair carried out you will be price advised on the total cost of a direct launch replacement part.
Only using Launch genuine parts for repairs to guarantee a perfect job first time everytime.

We offer a 3 - 12 month warranty on all repairs carried out.
Please contact us and give us as much info as possible and we will reply with a no obligation quotation for repair.

100% Satisfaction Guaranteed!

We are committed to quality products and your satisfaction is 100% guaranteed, if the client isn't satisfied our job isn't done, and we leave no job unfinished!

Our goal is to completely satisfy the clients with our customer service. Our timely response, friendly and professional customer service will earn you as a loyal customer for life. We are genuinely committed to go to the extra mile. Therefore, we back all of our products/repairs with a satisfaction guarantee. 

We try our utmost best to offer you the top quality service, starting with our virtual shop, payments, pre and post sale assistance.
We do believe that high quality products as those we are offering you must be looked after with a top quality service as well.
We do not spare any effort in this achievement; whereas you can definitely help us, if you deem it useful, by pointing out your degree of satisfaction and/or some suggestion on how to improve even further.
Thanks to your contributions we shall constantly improve our work.

Our Customer Satisfaction Promise:

Best Prices
Best Quality
Best Service

While we cannot fully guarantee that we'll match or surpass any one competitor's price, we are dedicated to providing you with the best service. It is in our best interest to make sure you are happy with not only your purchase/repair but your overall experience. We will go to every length imaginable to make sure you are satisfied with our services.

Any questions or queries.

It's always difficult to answer all of the questions that you may have on our web site. If you have any questions or queries, or would like to check availability of any item, please don't hesitate to contact us. Alternatively, our office contact details can be found at the bottom of this page; we would be happy to discuss any aspects of durham diagnostics services.

Call Us Today

Sales & Technical Enquiries
0843 5323913
Mon-Fri 8:30am-5:00pm

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